SHELL LUBRICANTS INSTANT EXPERT PROGRAM
If you are an automotive technician who provides oil-change services, you can improve your customer loyalty and increase revenue potential by recommending the right products for your customers. A knowledgeable workforce can lead to higher customer trust and retention. Shell Lubricants Instant Expert® is here to help you:
- Expand Your Knowledge: Stay informed with the latest lubricant technology and product knowledge
- Build Customer Confidence: build customer trust, loyalty and empower customers to make the right decision with your thorough product knowledge
- Opportunity To Boost Sales: Quickly identify customer’s needs and improve sales success with confident recommendations
MOTOR OIL FUNDAMENTALS
Welcome to Motor Oil Fundamentals. In this course, you will explore motor oil – what it is, what it does, and the differences that set oils apart.
Motor oil is the lifeblood of an engine. You need to understand the fundamentals of motor oils so that you can answer your customer’s questions and give informed advice.
KNOW YOUR OILS
Welcome to Know Your Oils. At Shell, we know that, when it comes to recommending the right motor oil, your expertise makes all the difference. Your customers trust you to make the right choice and look to you as someone who really knows and understands oil.
In this information program, you’ll learn all about our wide range of motor oils and have the chance to test just how much you know.
PRACTICE RECOMMENDING
Welcome to Practice Recommending! To make suitable recommendations to your customers, you need to:
- Know which product is right for their vehicle
- Be able to explain the product benefits
- Answer any questions that they might have
This activity gives you the opportunity to practice these skills.
SHELL LUBRICANTS INSTANT EXPERT INTRODUCTION
LIRE L'AUDIOSCRIPT
LIRE L'AUDIOSCRIPT
WEBVTT
00:00:00.500 --> 00:00:03.500
Voici Instant Expert de Lubrifiants Shell
00:00:03.800 --> 00:00:08.400
une nouvelle plateforme d'apprentissage en ligne offerte par nos experts en technologie à l'échelle mondiale
00:00:08.700 --> 00:00:11.500
Que vous soyez un professionnel ou un bricoleur,
00:00:12.000 --> 00:00:18.000
Instant Expert de Lubrifiants Shell vous permet de rester au fait des sujets les plus importants dans le secteur des huiles moteurs et des lubrifiants
00:00:18.100 --> 00:00:21.700
aux États-Unis et au Canada.
00:00:22.000 --> 00:00:30.400
Instant Expert de Lubrifiants Shell est facile à utiliser et accessible à partir de votre ordinateur, de votre téléphone intelligent ou de votre tablette.
00:00:30.700 --> 00:00:42.700
Ses rubriques et ses ressources intéressantes et interactives vous aideront à développer votre expertise et vos compétences générales,
00:00:43.000 --> 00:00:44.500
afin que vous puissiez aider et conseiller le mieux possible vos clients et devenir un consultant de confiance.
00:00:44.800 --> 00:00:49.600
Vous en apprendrez également davantage sur les lubrifiants novateurs de Pennzoil,
00:00:54.000 --> 00:00:55.200
Quaker State
00:00:57.600 --> 00:00:59.100
et Shell Rotella.
00:01:01.900 --> 00:01:09.300
Enfin, vous découvrirez pourquoi Shell demeure le premier fournisseur mondial de lubrifiants finis d'année en année.
00:01:09.600 --> 00:01:11.400
Alors qu'attendez-vous?
00:01:11.900 --> 00:01:15.700
Visitez le site Instant Expert de Lubrifiants Shell dès aujourd'hui.
NOTE lang fr
*The Shell Lubricants Instant Expert Program (“Program”) is open to all users in the United States and Canada. This Program is not accredited or certified, and is intended only to promote general knowledge of the Motor Oil products produced and distributed by SOPUS Products. This Program may be amended at any time, in whole or in part, in the sole discretion of SOPUS Products.
Sponsor: Pennzoil Quaker State Company d/b/a SOPUS Products.